Staff Challenges

  • Management is concerned that our office is getting ‘out negotiated’ by other offices.
  • Our client negotiations are not going smoothly—nor leading to good results.
  • Internal negotiations, with other teams and departments, are taking too much time.
  • We are lacking a standard set of negotiation strategies, skills and phrases.


With this course, staff gain the 31 skill sets and PIIE negotiating flowchart needed to maximize ‘win-win’ results—internally with departments, overseas branches, etc. and externally with clients, vendors, etc. Anyone from experienced negotiators to young project managers needing to collaborate can benefit from this course.

Learning Approach

This course focuses on actual work-related situations plus our own cases. We use a variety of learning methods: Actual Participant Case Review, Case Studies, Logic Exercises, FAQ, and Case Answer Discussions.

Course Information

The course provides participants with a useful negotiating flowchart they can apply to internal and/or external negotiations. Key elements include 31 skills sets such as Giving/Getting Interests, Maximizing Ideas, and Evaluating Ideas to reach optimal win-win outcomes.

Delivery Options

  • 1-day Course: for high intermediate to native participants at your office.
  • 2-day Course: for up to intermediate participants at your office.